Cancellation & Refund Policy
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1. To cancel a booking with Khalko Cabs, the customer must call +91 9679511179 and also send a WhatsApp message to the same number.
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2. Cancellation charges are as follows:
o More than 6 hours before the scheduled ride: A 3% service charge will be deducted.
o 1 to 6 hours before the ride: 25% of the fare will be deducted.
o Less than 1 hour before the ride: No refund will be provided. -
3. The refund amount, if applicable, will be credited to the customer’s account within 5 business days.